This is information that you provide to us such as your name and payment information. The information we collect is different depending on if you are an account holder, become a podcast subscriber by supporting a podcaster, or become a podcaster by creating your own Glow™ page.
To create an account on Glow™ you have to provide your email address.
You may also have the option in the future to add more information to your profile, such as a location, social media links and an about section, which we store along with any comments or messages you submit through Glow™.
We collect and process information about the podcasters you support, the level at which you support them, what content you receive and how often you support them.
A podcaster is someone who creates a Glow™ page requesting financial support from podcast subscribers, optionally in exchange for bonus content. To become a podcaster, you must create a page that describes what you are creating and any content you are offering. We collect and process this information along with any additional information you add to your profile. To receive payments you have to create an account our payment partner, Stripe. You must also provide us with additional information for tax purposes. Depending on your location you have to fill out a form with some combination of your:
We collect information automatically as you navigate the site or through our third party analytics providers. We may store usage information such as the type of device you use to access Glow™, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your IP address.
Our service does not support Do Not Track requests at this time, which means our third party analytics providers may associate your usage on Glow™ with your usage on other sites.
We use third-party advertising cookies to present you with opportunities while on Glow™. We also use retargeting cookies to present you with Glow™ advertising on other websites.
Facebook Custom Audiences: You can adjust your Facebook advertising settings from within your Facebook account and opt-out of advertisements from within the Facebook application.
Google Adwords: You can adjust the Google ads settings and opt-out of this program. Twitter Tailored Audiences: You can opt-out of seeing interest-based advertising on Twitter.
We never sell your information to anyone. We use your information to:
If you are a podcast subscriber, the following information is shared with the podcasters you support:
Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:
Currently, there is no profile information for podcast subscribers that is available to the public.
The following information may publicly accessible in the future:
Choosing Your Preferences
The Settings link is located on the page after you log in. Settings lets you see the what your account preferences are. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.
Exercising Your Data Rights
You can exercise rights over your data in the following ways:
Transfer of Data to the United States
We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications. If you are in the European Economic Area, where required by applicable law, we will obtain your consent before sending you any marketing communications. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.
The security of your personal information is important to us and we follow industry standards to protect it. Full credit card numbers are never accessed by our system, and the most sensitive data we store, such as tax forms, are encrypted to keep them secure. To further protect your information we suggest using a strong and unique password for your Glow™ account.
Glow™ is not directed at children under the age of 13, and they may not create an account or otherwise use Glow™.
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email prior to the changes coming into effect. Continuing to use Glow™ after a change to this policy means you accept the new policy.
If you have any questions, please email support@Glow.fm.
Effective October 24, 2018. Last updated on April 18, 2019
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